Frequently asked questions
How do I maintain my gold-plated jewellery?
With a few simple habits, your Cristical piece will stay beautiful for a long time.
What causes damage to gold-plated jewellery?
Soap, sweat, perfume, and scratches are the most common causes of wear on gold-plated surfaces. Avoiding these will significantly extend the life of your piece.
Can I wear my jewellery while exercising?
We recommend removing your jewellery before any activity that causes sweat. Sweat accelerates wear on plated surfaces.
Can I apply perfume or lotion while wearing it?
No. Perfume and lotions wear down the plating over time. Always put your jewellery on last, after your routine.
Can I wash my hands or use soap while wearing it?
We recommend removing your jewellery before using soap. Regular soap exposure dulls the plating gradually.
How do I prevent scratches?
Handle your pieces with care and store each one separately in a soft pouch or cloth. Avoid storing pieces together as gemstones and metal can scratch each other.
How should I store my Cristical pieces?
Store each piece separately in a soft pouch or cloth, away from direct sunlight and humidity.
How do I clean my jewellery?
Wipe gently with a soft, dry cloth after each wear to remove oils and dust. Never use abrasive cloths or chemical cleaners.