Frequently asked questions
Do you ship internationally?
Yes. Cristical ships worldwide.
Are there extra charges for international shipping?
Yes. International orders carry additional shipping charges which will be calculated and shown at checkout.
How long before my order is dispatched?
Every order is dispatched within 2–3 business days of purchase.
How long will delivery take after dispatch?
Within India: 3–7 business days.
International: 7–20 business days depending on your location and local customs.
Will I receive a tracking number?
Yes. Once your order is dispatched, a tracking number will be sent to your email.
Are there any customs duties for international orders?
International orders may be subject to customs duties or import taxes depending on your country. These charges are the responsibility of the buyer.
What if my order is delayed?
Cristical is not responsible for delays caused by courier services or customs clearance. However, write to us and we’ll do our best to help.
How can I reach you for shipping queries?
Email us at hritikshete1@gmail.com and we’ll respond within 24–48 hours.